Shipping policy

Processing Times

Orders are typically processed within 1–2 business days after payment is received. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Times

Free Shipping On All Orders :

Allow 24-48 Hours For Dispatch

🇦🇺 Australia: 5 – 11 Business Days

🇺🇸 United States: 9 – 30 Business Days

🇨🇦 Canada: 9 – 30 Business Days

🇬🇧 United Kingdom: 9 – 30 Business Days

🇮🇳 India: 9 – 30 Business Days

🇪🇺 Europe Countries: 9 – 30 Business Days (Germany, France, Italy, etc.)

🌏 Other International: 9 – 30 Business Days (Japan, Singapore, New Zealand, etc.)

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected method. Free shipping promotions may be available from time to time.

Order Tracking

You’ll receive an email with a tracking number once your order has been dispatched. If you don’t receive tracking details within a few days, please contact us at support@mayjam.store

Address Accuracy

Please ensure your shipping address is correct at checkout. Mayjam is not responsible for delays or losses due to incorrect address details.

Lost or Delayed Parcels

If your order hasn’t arrived within the estimated time frame, please contact us. We’ll investigate with our courier partners and keep you updated.

International Customs & Duties

For international orders, any customs fees, import taxes, or duties are the responsibility of the customer.

Contact Us

For any shipping enquiries, please email us at support@mayjam.store